E-commerce is booming! New, cool independent brands are popping up every day but inconsistent post-sales processes quickly become their growth bottleneck. Our mission is to enable all online stores to provide their customers with a seamless and best-in-class experience by leveraging our Fulfillment as a Service platform so that they can continue to grow and challenge their established competitors.

YOUR RESPONSIBILITIES - EXCITING AND CHALLENGING

  • You will work independently on sub-projects in the core area of Operations to prepare the organization for strong growth in 2022
  • You will work closely with our Operations team and support them in setting up as well as improving internal structures & processes
  • You will support the conceptual development and enhancement of our CRM workflow to optimize the customer journey
  • With your initiative and commitment, you will contribute to the constant optimization of our communication processes

YOUR PROFILE - STRUCTURED, DETAIL-ORIENTED, INDEPENDENT

  • The dynamic environment of a fast-growing start-up inspires you
  • You work in a structured, independent, and goal-oriented manner and approach challenges with a real hands-on mentality
  • You have a high technical affinity and are enthusiastic about topics in the area of B2B SaaS
  • You are detail-oriented and your composure allows you to cope with stressful situations
  • Strong analytical skills and a good understanding of processes
  • You possess excellent German and English skills

YOUR BENEFITS - FAST GROWTH & STEEP LEARNING CURVE

  • You'll be part of an ambitious team determined to shape the future of e-commerce in Europe working hand in hand with our experienced founders (Rocket Internet, Foodora, Kaia Health, Curingshot)
  • For us, it's not important where you come from, but how happy you make your customers. If you have your own philosophy or a new approach in your work, we would be happy to learn from you
  • With us, you will experience a lot of personal responsibility from day one, which will lead you through a steep learning curve and boost your professional as well as personal growth
  • There are no hierarchies with us. This means working at eye level, short decision-making processes, direct communication, and a family-like atmosphere with cool team events